Privacy Policy for MonsterHandyMan
Effective Date: July 4th, 2025
MonsterHandyMan ("we", "us", or "our") is a lead generation and referral service committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our contractor referral services.
1. Information We Collect
- Personal Information: When you fill out a form or call (469) 972-1407, we collect your name, phone number, email address, street address, zip code, and details about your service needs.
- Call Information: Calls to (469) 972-1407 may be recorded or monitored for quality assurance and verification purposes.
- Usage Data: We collect information about your interaction with our website, such as IP address, browser type, device information, and pages visited.
2. How We Use Your Information
- To connect you with qualified, licensed local contractors who can fulfill your service request
- To communicate with you regarding your contractor referral inquiry
- To improve our referral services and website functionality
- For quality assurance and compliance with our contractor network partners
3. How We Share Your Information
- With Licensed Contractors: We share your information with local, licensed, and insured contractors in our network who may contact you to provide quotes for the requested service.
- With Lead Partners: We work with lead generation partners who may share your information with their network of pre-screened contractors.
- Service Providers: We may share information with third-party vendors who help us operate our website and referral services.
- Legal Requirements: We may disclose your information if required by law or to protect our legal rights.
4. Important Notice About Contractors
All contractors in our network are independent businesses and are not employees or agents of MonsterHandyMan. We do not control contractor actions and are not responsible for their services, pricing, scheduling, or work quality. All service agreements are between you and the contractor you choose.
5. Your Privacy Rights
You may choose not to provide certain information, but this may limit our ability to connect you with suitable contractors.
You may request to access, update, or delete your personal information by contacting us at contact@monsterhandyman.com or by mail at 1209 Mountain RD PL NE STE 6237, Alburquerque, New Mexico 87110, United States.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
7. Children's Privacy
Our referral services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
8. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
MonsterHandyMan
1209 Mountain RD PL NE STE 6237
Alburquerque, New Mexico 87110, United States
Phone: (469) 972-1407
Email: contact@monsterhandyman.com